Alumni Email Changes

I’m trying to use Takeout/Transfer and it says it’s not available for my account/institution

Google can get confused when you’re logged into two accounts in the same browser profile. Try initiating the transfer using this URL instead - https://bconnected.berkeley.edu/projects/alumni-email-changes/using-goog... which allows you to select your Berkeley account.

I’ve deleted everything in my account and it still shows high usage, and I’ve waited several days for my usage stats to update, but it hasn’t. What can I do?

Rarely, a connected app stores data in a “hidden” location within your Google Drive. You can check for these apps by visiting https://drive.google.com/drive/u/0/settings . If you see anything that looks like it might be holding data you can use the dropdown “OPTIONS” menu on the right to “Delete hidden app data”. Make sure you don’t need the data before choosing this option. After doing so, you should see your storage decrease within a few hours.

I’ve moved all my content or deleted it from my UC Berkeley account, but my usage still shows the older, higher number. What’s wrong?

Sometimes it can take up to 72 hours for Google to update your storage usage statistics. If it still hasn’t updated in a couple of days, please let us know and we will investigate.

How can I move my content to my personal Google Drive myself?

If you want to try moving your content yourself, we recommend using Google Drive for Desktop. This video explains the process. Keep in mind that you will still need to download all native Google files (docs, sheets, slides, etc) manually via Google Drive in the browser so that they are converted to usable Microsoft Office documents. Native Google Drive files cannot be downloaded via Drive for Desktop.

I’m trying to use Google Takeout Transfer and it’s taking a really long time, failing, or not moving all of my content.

Unfortunatley, if you are moving more than a small amount of data, it has a higher chance of failure. Since Google doesn't directly support Takeout Transfer, we recommend using VaultMe instead. It is guaranteed to work and has a dedicated support team. You can learn more about VaultMe here - https://www.vaultme.com/edu/ucberkeley

Using Google Takeout and Google Transfer

Beginning July 15, 2024 all alumni @berkeley.edu Google accounts will be limited to 5 GB of total storage including Gmail, Google Drive, Photos, etc. Read the announcement about the changes to Berkeley’s Alumni Email Service.

Transfer ownership of files to someone at UC Berkeley

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What do I need to do to keep my @berkeley.edu Google account when I graduate?

Current students must wait until they complete their studies or graduate before renewing their @berkeley.edu Google account as an alum. They will be notified as their account enters it's grace period.

All new graduates must complete the following steps before the end of their grace period to avoid any disruptions:

Renew your alumni email account....

I keep seeing "html not found" or "404" when I go to the link provided.

This is a common error when you're already signed into a personal gmail account. Instead of logging out of your personal account, you can open an Incognito Window on Google Chrome or Private Window in Safari/Microsoft Edge/FireFox to access the form: https://sites.google.com/berkeley.edu/alumni-email/home

You should then be asked to login with a Google account in which you'll use your @berkeley.edu account (not @cal.berkeley.edu or any other...

What will happen if I don’t renew my @berkeley.edu Google account as an Alumni?

Alumni with email services before September, 2023 who were asked to renew by April 15, 2024

Alumni can still renew after April 15, but they will not be able to create or add new files and will lose the ability to send or receive email outside of berkeley.edu until they renew. Email sent to alumni who have not renewed will be returned or "bounced" back to the sender with a warning message.

New Alumni who are still in their grace period as a former student

New alumni have until the the end of their grace period to renew their @berkeley.edu...

Alumni Email Change Timeline

March 6, 2024 - Announcement

Notify the campus community and existing alumni who have email about the changes coming to alumni email.

April 15, 2024 - Renewal Deadline

Alumni can still renew after April 15, but they will not be able to create or add new files and will lose the ability to send or receive email outside of berkeley.edu until they renew. Email sent to alumni who have not renewed will be returned or "bounced" back to the sender with a warning message. Email sent to alumni who have not renewed is not saved and will be returned or "bounced" back to the...